RETURNS/EXCHANGES

“As a brand, we place a strong emphasis on providing the best fit and comfort for our customers. We offer standard sizes to make it easier for you to select the right size from our size chart. If, despite this, customers encounter size-related issues, we are happy to facilitate an exchange. To take advantage of this option, customers need to notify us within the first three days of receiving their order.

You can reach out to us through WhatsApp at +923294077000 or send us a message on our Instagram page @vivawalkofficial. We can process exchanges within 15 working days, and there will be no additional charges for this service. However, please be aware that customized Jutties cannot be exchanged.